Social Media Engine Help

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Write a post

Choose one brand and its channels, write the copy, add media and save the post.

Create a post for one brand, choose its channels and prepare the copy and media. Use Compose when you are ready to save a draft, request review or approve.

Compose: the channel chips at the top, the post's text, images, and the date and time at the bottom

Start a post for the right brand

Compose creates a post for one brand. Its selected channels receive the post, with a version for each channel when needed. Choose a product only when the post is about it. A channel with a problem is marked, with a reason, so you can adjust that channel’s version before saving.

  1. Choose Compose from the top rail or the calendar.
  2. Choose your brand.
  3. Select the channels that should receive the post.
  4. Enter a title if one is useful, then write the post in the editor.
  5. Use formatting controls only when the selected channel supports the resulting text.

Add media and save

  1. Choose Add images or Media library to add a picture. You can also drop a file onto Compose.
  2. Open Preview to inspect the post as Desktop or Mobile.
  3. Review Versions and resolve any marked channel before approval.
  4. Set Date and time if the post should be scheduled for a particular time.
  5. Choose Save draft, Save and send for review or Save and approve, as your role allows.